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Cookies

What is a cookie?

Cookies are small files of information which are stored on your computer or mobile device when you visit our website. 

How do we use cookies?

We use cookies to help us understand how visitors use our website.  This allows us to see any patterns and helps us to improve our website to better meet our clients’ needs.

There are two type of cookies used by our website:

 

  • Session (Transient) cookies: these cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.

  • Persistent (Permanent/Stored) cookies: these cookies are stored on your hard drive until they expire (i.e based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behaviour or user preferences for a specific site.  We use persistent cookies for Google Analytics.

Cookies can also be characterised as follows:

  • Essential cookies:  These are essential to enable use of our website and we therefore recommend they are not turned off.

  • Performance cookies: These allow us to count the number of visitors to our website, identify sources of traffic and how visitors move around our website.

  • Functionality cookies: These cookies allow our website to remember choices you make and provide enhanced features.

 

What cookies are used on our website?

  • svSession - Persistent - Creates activities and BI

  • hs - Session - Security

  • XSRF-TOKEN - Persistent - Security

  • _ga – Persistent - Used by Google Analytics for website statistics. Used to distinguish users.

  • _gid – Persistent - Used by Google Analytics for website statistics. Used to distinguish users.

  • _gat – Persistent - Used by Google Analytics for website statistics. Used to throttle requests.

 

How can you change your cookie preferences?

If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

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